Apple apologises for slowing older iPhones down

Apple has apologised after facing criticism for admitting it deliberately slows down some ageing iPhone models.

The company now says it will replace batteries for less and will issue software in 2018 so customers can monitor their phone’s battery health.

It had long been suspected the company slowed older iPhones to encourage customers to upgrade.

Apple admitted slowing some phones with ageing batteries but said it was to “prolong the life” of the devices.

In a statement posted on its website, the company said it would reduce the price of an out-of-warranty battery replacement from $79 to $29 in the US for anyone with an iPhone 6 or later. In the UK the prices will drop from £79 to £25.

It said it was pushing ahead with measures to “address customers’ concerns, to recognise their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions”.

“At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support – and we will never forget that or take it for granted,” it said.

The firm has had eight separate lawsuits in the US filed against it over the matter, and had also been facing additional legal action in Israel and France.

Apple acknowledged earlier this month that it does deliberately slow down some models of the iPhone as they age.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

To Top

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.